Negotiation Compass
02 / 05
LISTEN / 02
Meaning is not always carried by the loudest sentence.
Question 2
A counterpart pauses for a long time after your proposal. What is your most likely response?
Allow the pause, then ask what they would like to explore
Add more detail to prevent the conversation stalling
Interpret the pause as disagreement
Suggest a break and return to the issue later
Back to step 1
Continue without selecting